279 East Ave.
Hilton, NY 14468
P: 585-392-9100
F: 585-392-6292

Eric Bench

Accepted Insurances

We participate in the following: Please check with your insurance to verify coverage in our office.

Cancer Services Program Multiplan/PHCS
Child Health Plus & Family Health Plus (Excellus and MVP only) MVP Commercial and Senior Products
Excellus Blue Cross/Blue Shield Commercial and Senior Products MVP/Cigna
HealthNow/WNY BCBS & Sr. Products Some Aetna, Univera, and United Healthcare
Medicaid & Medicaid Options - NOT FIDELIS Sidney Hillman
Medicare Tricare-Champus-Martin’s Point
The Empire Plan (NYSHIP) WellCare

If you are covered by one of these plans, we will submit the charges for any covered services for you. If you have insurance other than those listed, payment is required at the time of service. You should then submit your paid receipt to your insurance company and they will reimburse you directly. Always save your receipt since you may need it for your insurance or tax return.

Payment is always expected at the time of service unless you have made prior arrangements with the Billing Department.

Co-payments and known coinsurances MUST be paid for at the time of treatment.

FYI

Important Image

Although Hilton Health Care, P. C. participates with your health insurance plan in most cases, there may be times when you will be sent for the following services:

  • Specialist Referral
  • Radiology Services
  • Diagnostic Testing
  • Laboratory Testing
  • Hospital Outpatient Testing
  • Hospital Inpatient Admission

In addition, samples collected at the office that are not used for in office testing, go to ACM labs for processing.

The entities we refer you to may not be “in network” with your health insurance plan and you may get a bill from them.

It is your responsibility to verify that these types of visits and/or tests are covered by your insurance.

We will provide you with the appropriate phone numbers to call and inquire as to whether or not those entities participate in your health insurance plan.

Thank you for your assistance in this matter.

Referrals

  • If your insurance requires referrals, you must get a referral from us before going to see some specialists.
  • If you see a doctor when you are out of the area, call our office at your first opportunity. We will make the necessary referral to your insurance carrier.
  • Should you need your referral number, please call your insurance carrier to retrieve that number.

HELP US TO HELP YOU MORE EFFICIENTLY

  • Let us know if you move, change your insurance, job, or telephone number.
  • We need to know about family changes (marriage, baby, divorce, etc.).
  • Tell us how to reach you in an emergency (work number, cell phone, etc.).
  • Call to cancel if you are unable to make an appointment. Chronic missed appointments could result in termination of care.
  • There is a $20.00 fee charged for missed appointments.
  • If a problem arises, tell us. We will do the best we can to help you with it.
  • Bring prescription refills to your appointments whenever possible.
  • Avoid calling Monday & Tuesday mornings (during busy phone times) with non-emergent issues. Call our office with non-life threatening emergencies (like cuts, animal bites, possible fractures, etc.). If at all possible, these cases will be handled in the office. If not, we will advise you which emergency room to go to and we can notify the emergency room of the situation. If you feel you have a life-threatening emergency, call 911 for help.
LET’S WORK TOGETHER TO MAINTAIN YOUR GOOD HEALTH